On the sign-in page, select Forgot Password and enter your email address. We send you a link to choose a new password. The link works once.
If the email does not arrive within a few minutes, check your junk or spam folder.
After 5 incorrect passwords, your account locks for 5 minutes. Wait 5 minutes and try again, or reset your password instead of waiting.
Your user name is your email address, the one your administrator used to invite you.
Your account is active but no enterprise is assigned to it yet. Contact your administrator, or contact OrderCounter support and we will help.